I am writing to graciously thank Legal Shield for your service, and acknowledge the Dempsey, Roberts & Smith law firm, and to especially to praise Attorney Kristyn Travis. Kristyn, listened carefully and offered and carefully explained my options. After the discussion, I chose to begin with a letter. Kristyn wrote the letter that captured my complaint. Within five days of receiving the letter, the company called me and was willing to meet all that I requested. Kristyn has such a kind, professional manner and provided me with excellent customer service. KRISTYN IS AWESOME!